Privacy Policy

We treat the data you share with Prism Casino with care and aim to explain openly how it is handled. If something in this summary is unclear, contact our support team at any time.

Two kinds of data

Traffic Information covers site visits in general, such as how many people arrive, which pages they open, the address they came from and how long they stay. It is gathered anonymously unless your first visit came through an affiliate link. User Information is what you type in yourself when you register or join a promotion, for example your name, home address, email, phone number and payment details. You can browse the site without giving any of it.

Technical details

Each page request can tell us your IP address, your operating system, your browser, your screen resolution and the referring website. Our advertising system also records IP addresses so banners can be shown in the right language.

How we use your data

We use your details to run your account, carry out identity and anti-money laundering checks, answer support requests and, where you agree, send marketing. Primrose Media Limited acts as the data controller.

Who may receive it

Staff, contractors, agents and partners working for us may see your data when they deliver a prize, run a survey, take a payment or provide a service you asked for. Outside that circle, we pass data on only as far as a transaction needs it, for instance to your bank or card company, and only under a duty of confidentiality. We also disclose information when the law requires it, to enforce our terms, or to prevent fraud and reduce credit risk. Prism Casino never sells personal information. Any statistics we share are aggregated and do not identify you.

Emails and calls

Registered players may hear from us by email or phone about promotions, surveys, contests and account changes. Some emails include a small tracking image that tells us whether the message was opened. To stop marketing emails, use the unsubscribe link in any of them or write to our support team. Messages about your transactions keep coming even after you opt out.

Security

The members' area and every transaction in it are protected by 256-bit SSL encryption. Even so, no transfer over the internet can be fully secure, so information you send reaches us at your own risk.

Changes

We may change this policy at any time, and the new version applies once it is posted here.