Responsible Gambling
At Prism Casino, games are meant for fun. Only stake money you are comfortable losing, and stop when the session is no longer enjoyable.
Tools you can use
Every player can ask for these controls. Contact Customer Support by Live Chat or email to switch one on.
- Deposit limits that cap how much you can pay in.
- Cool-off periods for a short break from play.
- Self-exclusion when you need a longer stop.
Self-exclusion
When gambling starts to feel like it is slipping out of your hands, ask for self-exclusion in Live Chat. Our team handles the request straight away.
Protecting minors
Our games are only for adults aged 21 or the higher legal age where you live. When we suspect that a player was under age while betting, the account is suspended. Winnings are kept back, and any other funds may be returned or held until the player reaches the legal age.
Outside help
Independent groups such as GamCare, Gamblers Anonymous or a similar service near you can offer support if gambling starts to cause problems.